YS COMPANY LIMITED
Custom Precision Machining

FAQ

Q: What is your service scope?

YS Rapid is a Chinese manufacturer provide one-stop services of rapid prototyping & low volume manufacturing by cnc machining, PU vacuum casting, sheet metal fabrication, high pressure die casting, rapid injection mold tooling & molding services, and so on.


Q: What main information you need for quoting cnc machined parts and prototyping parts?

Please kindly provide:

  • Part 3D ( Step, stp, igs, x-t ) and 2D drawings (pdf, dwg )

  • Material & code, such SAI304 or 301?

  • Quantity you need

  • Surface treatment, such as painting, anodizing, passivation,etc.

  • And other additional information


Q: Can I get a prototype or sample before placing order for big batches?

Yes, we can machine a prototype sample to you for checking before mass production.


Q: Do you send weekly report for my project?

Yes, we will send the pictures/video of manufacturing to you.


Q: Do you provide packing according to our requirement?

Yes, we can customize the package as per your need.


Q: What are your prototypes capabilities in China?

Our China prototype factory manufactures all sorts of rapid prototypes, by manufacturing way are: cnc prototypes, sheet metal prototyping, vacuum casting prototypes, 3D printing prototypes, silicone molding prototypes, etc.  By materials are: plastic prototypes, metal prototypes, silicone prototypes, rubber prototypes, etc.


Q: What are your China cnc machining services capabilities?

We machine and lathe small batch of parts rapidly, generally needs 3 work days for 100-1000pcs. For bigger batches needs around 1-2 weeks.


We offer cnc machined parts from metal material and engineering plastics for customers for prototype testing or end-use application.


Q: What material you stock for prototypes making and cnc machining parts?

We stock an array of plastic & metal materials such as ABS, pc, PMMA, PA, POM, aluminum, stainless steel, brass, etc.


Q: How do you start the customized machining services?

Usually, we provide you quotation and some technical proposals according to your product design or sample, after you approve, we will start the customized machining the parts for you.


Q: What is your lead time?

It depends on on the product complexity and feature, order quantity. Usually we can ship within 5-7 days for low volume manufacturing, and about 15-30 days for big quantity.


Q: What are your shipping ways?

It could be shipped by sea, by air, or by express (EMS, UPS, DHL, TNT, FEDEX etc).


Q: How do you keep long &nice business relationship with customer?

We are committed to provide competitive price, high quality products and considerate service to to earn customer's satisfaction and keep long&nice cooperation.


Q: What kind of surface finish do for metal CNC machining parts?

We provide extensive surface finishing services for metal machined parts, including anodizing, passivation, electroplating, painting, black oxidation, gold coating, and so on.


Q: What types of prototyping services YS Rapid can provide?

We can provide a variety of prototyping services, including: plastic prototyping, metal prototyping, silicone prototyping, rubber prototyping, foam prototype, and even paper stickers prototyping.


Q: What should I do if I receive defected products?

If you received defected parts parts, please contact us and send us the photo of the products, we will send the feedback to our QC people and engineer to solve the issue immediately, no matter it is damaged during transportation or due to our production errors, we will re-manufacture the parts and ship to customer as soon as we can.


Q: What is your payment terms?

50% deposit payment at order, and after the goods is finished, we will take photos/video to you for checking and approve, and then you can pay the 50% balance.


Q: Is it possible to know the manufacturing progress of my project without visiting your company?

Yes, we will send you the weekly report of the manufacturing progress with pictures and video.


Q: How many days do you need to make a prototype?

It depends. Generally, it needs 2-5 days to finish a set of SLA prototypes and SLS prototype, if need surface treatment, it may need around 5 days as it needs to polish manually, and do painting and drying. If by CNC, it needs around 3-6 days to complete a set of cnc prototype.


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